IT Services (ITS)

Welcome to University IT Services

University IT Services (ITS) is dedicated to providing reliable, secure, and innovative technology solutions that support learning, teaching, research, and administration. Whether you're a student, faculty, or staff member, our goal is to ensure you have seamless access to the digital resources you need.

Our Services

Accounts & Access

• Manage university login credentials

• Multi-factor authentication (MFA) setup

• Email and cloud storage access

Network & Connectivity

• High-speed campus Wi-Fi (setup guides and troubleshooting)

• VPN for secure remote access

• Wired network connections in offices and labs

Help & Support

• 24/7 IT Helpdesk assistance

• Knowledge base with troubleshooting guides

• In-person and remote support options

Cybersecurity & Privacy

• Phishing and scam awareness training

• Secure data storage policies

• Guidelines for personal and institutional cybersecurity

Software & Applications

• Free and discounted software for students and faculty

• Microsoft 365, Google Workspace, and academic tools

• Learning management system (LMS) support

Classroom & Lab Technology

• Smart classrooms with AV and digital collaboration tools

• Computer labs with high-performance workstations

• Remote learning and hybrid classroom support

Hardware & Device Support

• Device recommendations for students and faculty

• Printing and scanning services

• Hardware troubleshooting assistance

IT Projects & Innovation

• Campus-wide technology upgrades

• Research computing resources

• Digital transformation initiatives

Stay Updated

Visit our News & Alerts section for updates on system maintenance, security alerts, and new technology rollouts.

Need Help?

Contact ITS support at:
📍 Location: [University IT Service Center Address]
📞 Phone: [Support Number]
📧 Email: [Support Email]
💻 Submit a Ticket: [Helpdesk Portal Link]

We are here to make technology work for you!

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